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Privacy Policy

Last Updated: January 2026


Welcome to Montavra Global. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website. 

Contact Us For more information about our privacy practices, or if you have questions, please contact us at: montavra.official@gmail.com

 Information We Collect

When you visit our site or place an order, we collect the following information:

  • Personal Information: Your Name, Billing Address, Shipping Address, Email Address, and Phone Number.

  • Payment Information: We use secure payment gateways. We do not store your credit card or debit card details on our servers.

  • Device Information: We automatically collect details about your device, web browser, and IP address to help us improve your shopping experience.

 How We Use Your Information

We use your information specifically to:

  • Process and fulfill your orders (including sending digital files or shipping physical goods).

  • Communicate with you regarding order updates, tracking numbers, and support.

  • Screen for potential risk or fraud.

  • Comply with legal obligations (such as GST and tax laws).

 Sharing Your Information

Since Montavra Global operates as a hybrid retail store working with global and local partners, we share your data with trusted third parties solely for the purpose of order fulfillment:

  • Suppliers & Fulfillment Partners: We share your Shipping Address, Name, and Phone Number with our manufacturing partners and dropshipping suppliers (such as Roposo Clout, GlowRoad, Spocket, and others) to ensure your product is packed and delivered to you.

  • Logistics Companies: We share necessary details with courier services (like Delhivery, BlueDart, Ecom Express, FedEx) to deliver your package.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights.

We never sell your personal data to marketing agencies or spammers.

 Digital Products Policy

For digital downloads (Software, Templates, E-books), your email address is used to deliver the secure download link immediately after purchase. Please ensure your email address is correct at checkout.

 Data Retention 

We retain your order information for our records to assist with returns, refunds, and customer service unless you ask us to delete this information.

 Changes to This Policy 

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.